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Business-Minded IT Services

You’ve Never Seen Anything Like This Before

Bask in the Luxury of Managed IT Services

Gone are the days when an in-house IT Department consisted of one specialist working a 9-5 shift. Managing technology is an around-the-clock job, which is why bringing in a team of professionals is the best way to join the big league and leave your competition in the dust. There’s never been a better time to upgrade your infrastructure and make sure you have the proper cybersecurity measures in place. Whether you’re managing remote teams or working with sophisticated on-site equipment, it’s not uncommon to notice that tech problems are interfering with productivity and causing endless frustration among employees. If this sounds familiar, you know what you need – managed IT services.

We’ve been refining our offerings for decades for the sole purpose of helping businesses, like yours, flex their muscles to impress prospects and satisfy clients. Let us coach you through the process of setting up your managed IT services and give you the comprehensive tech support you need to maintain a competitive edge. From driving our clients’ businesses with technology to delivering sophisticated cybersecurity services and more, Graffen’s got you covered.

Check Out the Benefits of Our Managed IT Services

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Fortified Cybersecurity

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Secure Data Backups

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Unbeatable IT Support

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Improved Operations

Business IT Support: 360 Managed IT Services

What are the key ingredients of a successful suite of IT support services? That question is answered a little differently for each of our clients. 360 Managed IT allows customers to leverage technology for their business. They may not have the staff, resources or expertise to run an advanced IT department; however, Graffen has created an IT support program based on procedures that are proven to work. Further, we have the discipline to stick to our process on a daily basis. Businesses of all sizes can take advantage of technology that is typically reserved for larger organizations. In the end, our best clients utilize and appreciate our responsiveness, communication and strategizing services.

This allows business owners to focus on driving their business to profitability rather than worrying about or spending time on technology and security.

Our 360 Managed IT Services Include:

Fixed monthly pricing. No overages or limits.

Unlimited onsite and remote support

Dual data backup strategy (onsite and offsite)

Network monitoring

Performance monitoring

Network security package

Quarterly technology alignment assessment

Quarterly client technology, security and budget review

Consistent network uptime

IT roadmap planning

When it comes to cybersecurity, preparing for the future is a mission-critical task that will require an all-hands-on-deck approach. We’ll simplify the process by taking the bull by the horns and showing those hackers who’s boss. Since human error can lead to major losses, training your employees about best practices for cybersecurity is the first step. And with Graffen as your partner, you’ll be able to confront and manage digital risk with the confidence required to run a successful business in today’s always-online culture. Avoid data loss, cyberattacks and more with premier security measures that you won’t find anywhere else.

Graffen’s Processes Drive Predictable and Successful Results:

Rigorous technology alignment reviews to ensure performance while eliminating downtime

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IT strategy and consulting that takes advantage of proven results and experience

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Cybersecurity strategy and implementation that helps avoid and remediate threats

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Support Desk routines that quickly resolve issues, with constant communication with end users

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Regular technology strategy sessions to plan and budget for future growth and business changes

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Clear and all-inclusive project plans that don’t leave holes in the implementation

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Constant behind the scenes discussion about your environment driving performance and results

Proven Results. No Bull.

Reduced computer and network issues based on Support Desk analytics and planning

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Clear work-from-home strategies that drive employee performance

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Proper cybersecurity planning around industry guidelines

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Thoughtful business planning for unknown pandemics and environmental disasters

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A technology partnership that actually delivers strategy-creating operational efficiencies

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Minimal administrative involvement because of Support Desk efficiencies, planning and communication

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Streamlined technology audits and surveys for growth and partnerships

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Peace of mind knowing that your business has a tested business continuity plan

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Industry security compliance, including HIPAA, PCI, NIST and other cybersecurity guidelines

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Network efficiencies based on planning and strategy

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Efficient hardware procurement, at the right price

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A partner that allows you to focus on driving your purpose or passion, rather than technology

As a medical facility, our demands for a secure and available health information system are over-reaching. The internet, data storage, billing, voice over IP and email needs are interdependent and require a vigilance that is time-consuming. Graffen has been the solution for those potential problems. Their 360 Managed IT service has decreased our down-time to almost none. Their quarterly reviews and monthly on-site visits have allowed us to update software, replace hardware and solve small issues before they erupt into big complex problems. Their techs are very available and knowledgeable and have even helped with remote access. I can finally relax knowing they are part of the team.
Vision One Laser & Surgery Center

Hey! Stop Worrying about Technology. We’ve Got You Covered.

Managed IT Services from Graffen

Managed IT

We keep your network running at its best without the hassle.
Business Cloud Services

Business Cloud

Communicate and collaborate with ease through our dedicated server hosting and VoIP phone services.
Cybersecurity Services from Graffen

Cybersecurity

We guard your business on the frontlines of your toughest security battles.
Managed Print Services

Copiers & Managed Print

Keep your printing budget in the black with 360 managed print services.
Business VoIP Phone Service

VoIP

Let us elevate your existing phone systems with the latest in VoIP services.
Voice Dictations Services from Graffen

Dictation & Voice

Try our proven dictation solutions for legal and healthcare providers.

IT Support for Your Industry

Connect with talented technicians who will establish clear lines of communication with you and become your trusted IT advisors. We are pros when it comes to managing with the latest software and tech, and our team has decades of experience that spans multiple industries. We’re ready to deliver specialized business IT services that move your organization forward.

Face Tomorrow with Powerful IT Support

We've got your backup (and so much more)