Kick it Into High Gear With
Managed IT Services In Philadelphia
You’ve Never Seen Anything Like This Before
Bask in the Luxury of Managed IT Services
Gone are the days when an in-house IT Department consisted of one specialist working a 9-5 shift. Managed IT support is an around-the-clock job, which is why bringing in a team of professionals is the best way to join the big league and leave your competition in the dust. There’s never been a better time to upgrade your infrastructure and make sure you have the proper cybersecurity measures in place. Whether you’re managing remote teams or working with sophisticated on-site equipment, it’s not uncommon to notice that tech problems are interfering with day-to-day productivity and causing endless frustration among employees. If this sounds familiar, you know what you need – managed IT services.
We’ve been refining our wide range of services for decades for the sole purpose of helping businesses, like yours, flex their muscles to impress prospects and satisfy clients. Let us coach you through the process of setting up your managed IT services and give you the comprehensive tech support you need to maintain a competitive edge. From driving our clients’ businesses with technology to delivering sophisticated cybersecurity services and more, Graffen’s got you covered.
Check Out the Benefits of Our Managed IT Services

Fortified Cybersecurity

Secure Data Backups

Unbeatable IT Support

Improved Operations
Business IT Support: 360 Managed IT Services
What are the key ingredients of a successful suite of IT support services? That question is answered a little differently for each of our clients. 360 Managed IT allows customers to leverage technology for their business. They may not have the staff, resources or expertise to run an advanced IT department; however, Graffen has created an IT support program based on procedures that are proven to work. Further, we have the discipline to stick to our process on a daily basis. Businesses of all sizes can take advantage of technology that is typically reserved for larger organizations. In the end, our best clients utilize and appreciate our responsiveness, communication and strategizing services.
This allows business owners to focus on driving their business to profitability rather than worrying about or spending time on technology and security.
Our 360 Managed IT Services Include:

Cost-effective fixed monthly pricing. No overages or limits.

Unlimited onsite and remote support

Dual data backup strategy (onsite and offsite)

Network monitoring

Performance monitoring

Network security package

Quarterly technology alignment assessment

Quarterly client technology, security and budget review

Consistent network uptime

IT roadmap planning
When it comes to cybersecurity, preparing for the future is a mission-critical task that will require an all-hands-on-deck approach. We’ll simplify the process by taking the bull by the horns and showing those hackers who’s boss. Since human error can lead to major losses, training your employees about best practices for cybersecurity is the first step. And with Graffen as your managed services provider in Philadelphia, you’ll be able to confront and manage digital risk with the confidence required to run a successful business in today’s always-online culture. Avoid data loss, cyberattacks and more with premier security measures that you won’t find anywhere else.
Graffen’s Processes Drive Predictable and Successful Results:

Rigorous technology alignment reviews to ensure performance while eliminating downtime

IT strategy and consulting that takes advantage of proven results and experience

Cybersecurity strategy and implementation that helps avoid and remediate threats

Support Desk routines that quickly resolve issues, with constant communication for amazing customer service

Regular technology strategy sessions to plan and budget for future growth and business changes

Clear and all-inclusive project plans that don’t leave holes in the implementation

Constant behind the scenes discussion about your environment driving performance and results
Proven Results. No Bull.

Reduced computer and network issues based on Support Desk analytics and planning

Clear work-from-home strategies that drive employee performance

Proper cybersecurity planning around industry guidelines

Thoughtful business planning for unknown pandemics and environmental disasters

A technology partnership that actually delivers strategy-creating operational efficiencies

Minimal administrative involvement because of Support Desk efficiencies, planning and communication

Streamlined technology audits and surveys for growth and partnerships

Peace of mind knowing that your business has a tested business continuity plan

Industry security compliance, including HIPAA, PCI, NIST and other cybersecurity guidelines

Network efficiencies based on planning and strategy

Efficient hardware procurement, at the right price

A partner that allows you to focus on driving your purpose or passion, rather than technology
Learn How to Find Success with Graffen
Hey! Stop Worrying about Technology. We’ve Got You Covered.

Managed IT

Business Cloud

Cybersecurity

Copiers & Managed Print

VoIP
