Kick it Into High Gear with
Business-Minded Managed IT Services
You’ve Never Seen Anything Like This Before
Bask in the Luxury of Managed IT Services
Gone are the days when an in-house IT Department consisted of one specialist working a 9-5 shift. Managing technology is an around-the-clock job, which is why bringing in a team of professionals is the best way to join the big league and leave your competition in the dust. There’s never been a better time to upgrade your infrastructure and make sure you have the proper cybersecurity measures in place. Whether you’re managing remote teams or working with sophisticated on-site equipment, it’s not uncommon to notice that tech problems are interfering with productivity and causing endless frustration among employees. If this sounds familiar, you know what you need – managed IT services.
We’ve been refining our offerings for decades for the sole purpose of helping businesses, like yours, flex their muscles to impress prospects and satisfy clients. Let us coach you through the process of setting up your managed IT services and give you the comprehensive tech support you need to maintain a competitive edge. From driving our clients’ businesses with technology to delivering sophisticated cybersecurity services and more, Graffen’s got you covered.
Check Out the Benefits of Our Managed IT Services
Fortified Cybersecurity
Secure Data Backups
Unbeatable IT Support
Improved Operations
Business IT Support: 360 Managed IT Services
What are the key ingredients of a successful suite of IT support services? That question is answered a little differently for each of our clients. 360 Managed IT allows customers to leverage technology for their business. They may not have the staff, resources or expertise to run an advanced IT department; however, Graffen has created an IT support program based on procedures that are proven to work. Further, we have the discipline to stick to our process on a daily basis. Businesses of all sizes can take advantage of technology that is typically reserved for larger organizations. In the end, our best clients utilize and appreciate our responsiveness, communication and strategizing services.
This allows business owners to focus on driving their business to profitability rather than worrying about or spending time on technology and security.
Our 360 Managed IT Services Include:
Fixed monthly pricing. No overages or limits.
Unlimited onsite and remote support
Dual data backup strategy (onsite and offsite)
Network monitoring
Performance monitoring
Network security package
Quarterly technology alignment assessment
Quarterly client technology, security and budget review
Consistent network uptime
IT roadmap planning
When it comes to cybersecurity, preparing for the future is a mission-critical task that will require an all-hands-on-deck approach. We’ll simplify the process by taking the bull by the horns and showing those hackers who’s boss. Since human error can lead to major losses, training your employees about best practices for cybersecurity is the first step. And with Graffen as your partner, you’ll be able to confront and manage digital risk with the confidence required to run a successful business in today’s always-online culture. Avoid data loss, cyberattacks and more with premier security measures that you won’t find anywhere else.
Graffen’s Processes Drive Predictable and Successful Results:
Rigorous technology alignment reviews to ensure performance while eliminating downtime
IT strategy and consulting that takes advantage of proven results and experience
Cybersecurity strategy and implementation that helps avoid and remediate threats
Support Desk routines that quickly resolve issues, with constant communication with end users
Regular technology strategy sessions to plan and budget for future growth and business changes
Clear and all-inclusive project plans that don’t leave holes in the implementation
Constant behind the scenes discussion about your environment driving performance and results
Proven Results. No Bull.
Reduced computer and network issues based on Support Desk analytics and planning
Clear work-from-home strategies that drive employee performance
Proper cybersecurity planning around industry guidelines
Thoughtful business planning for unknown pandemics and environmental disasters
A technology partnership that actually delivers strategy-creating operational efficiencies
Minimal administrative involvement because of Support Desk efficiencies, planning and communication
Streamlined technology audits and surveys for growth and partnerships
Peace of mind knowing that your business has a tested business continuity plan
Industry security compliance, including HIPAA, PCI, NIST and other cybersecurity guidelines
Network efficiencies based on planning and strategy
Efficient hardware procurement, at the right price
A partner that allows you to focus on driving your purpose or passion, rather than technology
Learn How to Find Success with Graffen
As a medical facility, our demands for a secure and available health information system are over-reaching. The internet, data storage, billing, voice over IP and email needs are interdependent and require a vigilance that is time-consuming. Graffen has been the solution for those potential problems. Their 360 Managed IT service has decreased our down-time to almost none. Their quarterly reviews and monthly on-site visits have allowed us to update software, replace hardware and solve small issues before they erupt into big complex problems. Their techs are very available and knowledgeable and have even helped with remote access. I can finally relax knowing they are part of the team.
Hey! Stop Worrying about Technology. We’ve Got You Covered.
Managed IT
We keep your network running at its best without the hassle.
Business Cloud
Communicate and collaborate with ease through our dedicated server hosting and VoIP phone services.
Cybersecurity
We guard your business on the frontlines of your toughest security battles.
Copiers & Managed Print
Keep your printing budget in the black with 360 managed print services.
VoIP
Let us elevate your existing phone systems with the latest in VoIP services.
Dictation & Voice
Try our proven dictation solutions for legal and healthcare providers.
IT Solutions for Your Industry
Connect with talented technicians who will establish clear lines of communication with you and become your trusted IT advisors. We are pros when it comes to managing with the latest software and tech, and our team has decades of experience that spans multiple industries. We’re ready to deliver specialized business IT services that move your organization forward.