Efficiency Redefined: World-Class Copiers & Printers That Deliver
Proven Solutions for Smoother Operations
World-Class Equipment
We know what it feels like to want to throw your machines out the window when they don’t work. Our goal is to take that tech stress away with equipment you can count on – day in, day out.
Next-Level Response Time
Personable Experts
Consistent Professionalism
Support From Familiar Faces
Your Workflow and Office, Upgraded!
Cutting-Edge Integration
Customers appreciate the seamless integration of our printers and copiers with modern technologies like scanning directly to SharePoint and hosted storage solutions.
Enhanced Security
With the latest advancements, our devices offer robust security features that customers trust to keep their sensitive documents safe.
Cost-Effective Solutions
Our competitive pricing, coupled with unparalleled support, makes our printer and copier solutions a favorite among cost-conscious businesses.
Reliable Uptime
The dependability of our products ensures that businesses stay operational, avoiding costly downtime that can hinder performance.
Support-Driven Productivity
Clients experience a surge in productivity and efficiency, thanks to our dedicated support team that keeps their printing and copying procedures running smoothly.
We’re Your Go-To Copier & Printer Machine Supplier If…
- You’re overpaying for copier functions you don’t use and want a solution that fits just right.
- You’re waiting too long for copier service responses and crave quicker, more efficient support.
- You’re dissatisfied with your current vendor and seek a provider that values your business.
- You’re intent on cutting unnecessary costs and need a partner who ensures you don’t overpay.
- You value personal connection and prefer a live, friendly voice ready to assist with your IT needs.
Our Partners
Our Process: Finding Tech Solutions That Simplify Your Workday
Initial Consultation
Tell us about the copier and printer machines that make you want to scream, the long hold times, and your vision for a smoother, stress-free office.
Customized Solutions
We’ll take all that you’ve told us and design a solution plan that resolves the technology issues that interrupt your day.
Implementation & Beyond
We’ll set up your new equipment with minimal distractions. But our work’s not done there! We’re here to provide ongoing support, always ready to answer questions and make things right.
Graffen: Solving Problems for Philadelphia Businesses for 60+ Years
In Philadelphia, Graffen stands out for copier and printer solutions with our unrivaled customer-centric approach. Bypass the frustration of navigating large dealer networks; with Graffen, you gain immediate access to managers and decision-makers who are committed to resolving your issues quickly. Whether it’s an unexpected malfunction or a sudden need for toner, we respond with an agility unheard of in the corporate alternatives like Xerox, often arriving within an hour to ensure your business never skips a beat. Our office is staffed every day by experts ready to assist you, eliminating the usual wait times and ensuring that you’re always just a phone call away from a live professional.
Where others see a support ticket, we see an opportunity to strengthen your trust in us, exemplified by our proactive service during crunch times such as tax season. When a client’s machine faltered, we didn’t just provide a loaner; we deployed an IT specialist to seamlessly integrate the device into their network, minimizing disruption. It’s this combination of rapid, hands-on assistance and our ethos of going the extra mile that makes Graffen the clear choice for businesses that value efficiency and personal service.
The Graffen Guarantees
Rapid Response
Tiered Color System
Pay based on how much toner is used, not for the whole page.
Green Graffen
Ongoing Training for Your Company
2 Year Replacement Guarantee
Local Support
Fresh from the Factory Supplies
Fixed Cost, Short-Term & Long-Term
All around options for your business.