Remove Technology Stress From Your Day With Graffen
Managed IT
From help desk support to driving our clients’ business strategy with technology to delivering sophisticated cybersecurity services and more, Graffen’s your dedicated partner for all things IT.
Business Cloud
Cybersecurity
Copiers & Managed Print
VoIP
Dictation & Voice
We’re Graffen: Your Local and Friendly IT Experts
We treat all of our customers’ businesses with the same level of care as our own. Everyone on our team is in this together – you’ll get to know us by name, and we’ll learn everything about how your business runs. We pick up the phone when you call and promise you won’t disappear into some help desk black hole! We’re not just IT nerds, but expert communicators, keeping you in the loop as we solve your IT issues. Need a friendly ear to talk tech strategy? We’re here for that too. Helping our customers succeed has been our driving force since the beginning.
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Guaranteed to speak to a live human
Your Roadmap to Stress-Free IT
Let's Talk
Tell us what’s working, what’s not, and what your big dreams for your business are.
Customize Solutions
Forget one-size-fits-all solutions. We’ll build a tech plan that makes your life easier and your business stronger.
Onboarding
We’ll get everything set up with minimal disruptions and conduct training with your team so everyone feels confident.
Dedicated Support
Got a tech emergency? A quick question? We’re always a phone call away and we ALWAYS answer the phone.
Partners in Success
We’ll set up recurring meetings to go over budgeting, strategy, planning, and make sure your technology is working for you the way you need it to.
Delivering White-Glove Service to Philadelphia Businesses Since 1963
Years serving Philadelphia businesses
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Net CSAT score
Years with our longest-standing clients
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Customer retention rate
Testimonials
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Cyber Incident Recovery: Guide to NIST’s “Recover” Function for Cybersecurity
Cybersecurity recovery planning is essential for any organization anywhere if that organization expects to survive. But in Pennsylvania, the situation is different. Here, we labor under certain rules and restrictions that are not present everywhere...
Spotting Red Flags: “Detect” Function in NIST’s Cybersecurity Framework 2.0
Time is of the essence in the mitigation of any threat. In health, safety, finances, or just about any other regard, this is obvious. However, when it comes to cybersecurity, it’s especially important. The most common stance when it...
“Respond” Function Of NIST’s Cybersecurity Framework 2.0 for Pennsylvania Small Businesses
In our last entry on the NIST Framework, we talked about the Detect Function, its importance, how to implement it, and how it flows into the Respond Function. Here, our topic is the NIST Cybersecurity Framework Respond Function. The ability to...
Cybersecurity Training for Your Employees: Best Practices from The NIST Framework
It seems like every day you hear about the latest data breach or security failure of another major organization. If the most powerful and advanced tech companies in the world can’t perfectly protect themselves, what does that say about everyone...
NIST Cybersecurity Framework 2.0 For Your Small Business in Pennsylvania
The National Institute of Standards and Technology, established in 1901, has worked to promote innovation and quality standards in industry for over 120 years. NIST Cybersecurity Framework 2.0 is the iteration of the NIST Cybersecurity...
Crisis Communication: How To Inform Stakeholders During a Cyber Incident
Data breaches and cybersecurity incidents happen all the time. You like to think that it won’t happen to you, but it could. If it does, how will you respond? How will you explain the issue to the people who need to know? These questions tie...